Help Center

Find answers, get support, and resolve issues with your orders.

Emergency Contact

Get immediate assistance for urgent issues

Customer Support Hotline

1-800-SHOP-HELP

Available 24/7 for emergencies

Email Support

Get help via email for non-urgent issues

Customer Service Email

support@shopcart.com

Response within 24 hours

Live Chat

Chat with our support team in real-time

Chat Support Hours

9 AM - 9 PM (Mon-Sat)

Average wait time: 2 minutes

Frequently Asked Questions

Find answers to the most common questions about our services

Visit Our Store

Get in-person assistance at our locations

Main Store - New York

123 Shopping Avenue, New York, NY 10001

Mon-Sat: 10 AM - 9 PM, Sun: 11 AM - 6 PM

West Coast Branch - Los Angeles

456 Retail Boulevard, Los Angeles, CA 90001

Mon-Sat: 10 AM - 9 PM, Sun: 11 AM - 6 PM

Additional Resources

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